Employee Assistance Programs

Select the appropriate university for information.

State Employee Assistance Program (EAP)

The State Employee Assistance Program is available to employees who are eligible for SEGIP. If the employee participates in a State health plan, EAP services are also available to their eligible dependents.

The State EAP is a confidential assessment and referral service that provides problem identification, counseling, and referral services. All EAP care managers are professional, licensed clinicians and experienced in providing support, understanding, and guidance for a broad range of needs. See the State EAP flyer for additional information.

To view all services available to you, create an account and login using the steps below:

  • Visit https://magellanascend.com/.
  • Select the Log In button (On smaller devices, the button is in the navigation menu).
  • If you have not registered on the Magellan Ascend site:
    • Select the Sign Up link, and complete the required fields.
    • Under Company Name, enter State of Illinois Employee Assistance Program.
    • The email address you use may be any email address of your choosing.
  • Once registered, log in using your email address and password.

 Trained customer service representatives and EAP care managers are available 24 hours a day, seven days a week at 866-659-3848 (TDD/TTY 800-456-4006).

University of Illinois at Urbana-Champaign

Faculty/Staff Assistance Services (FSAS) is an embedded employee assistance program at UIUC. We provide assessment, short- term counseling and referral for our employees and members of their immediate household. Our services are free, provided by licensed professionals and most importantly, confidential, except where directed by law. Crisis appointments are available every day for those in immediate need of support.

FSAS also provides supervisory consultations regarding troubled employees and group services for workgroups that may be experiencing difficulties.  Group services range from providing support after a critical incident to conflict resolution and team building that focuses on moving a troubled work group toward growth and advanced problem-solving skills.

1011 West Springfield Avenue
Urbana, IL 61801
217-244-5312
Monday - Friday, 8:30 a.m. to 5:00 p.m.
24-hour mental health crisis line for University Employees: 217-244-7739
24-hour community mental health crisis line: 217-359-4141

The Child Care Resource Service offers workshops and training seminars for child care providers on child development and heath topics. Parents are welcome to attend these sessions for a small fee. Their office numbers are 217-333-3252 (Champaign County) and 800-325-5516 (Elsewhere).

The Department of Community Health has a monthly colloquia series on topical health issues. Their office number is 217-333-2307.

The Paraprofessionals at the Counseling Center present a series of workshops. While many of the topics are geared toward student issues, faculty and staff are welcome to attend. Their office number is 217-333-3704 (TTY 217-244-9146).

University of Illinois at Chicago

Clinical Employee Assistance Services is a confidential counseling resource that specializes in working with employees and their family members who are experiencing personal problem(s) that may be affecting the employee’s job performance. The assistance program is available to help clarify issues, identify resources and offer follow-up assistance as needed.

Clinical Sciences North (CSN)
Room 365
820 S. Wood Street
Chicago, IL 60612
312-996-3588

The Office of Applied Psychological Services (OAPS) is a mental health clinic in the Psychology Department at the University of Illinois at Chicago (UIC). Psychotherapy and psychological testing utilizes approaches that are based on scientific theory and supported by scientific evidence, with an emphasis on Cognitive Behavioral Therapy (CBT) techniques that are offered to patients. OAPS serves the UIC community, including faculty, staff, and students, as well as those living or working in the greater Chicago area.Their office number is 312-996-2540.

Human Resources Employee Relations Section counsels academic professionals, nonacademic staff, and supervisors campus-wide on a variety of work-related issues involving employee and departmental rights. Their office number is 312-355-3055.

University of Illinois at Springfield

The State Employee Assistance Program is a confidential assessment and referral service that provides problem identification, counseling, and referral services for employees and their families. All EAP care managers are professional, licensed clinicians and experienced in providing support, understanding, and guidance for a broad range of needs.

Trained customer service representatives and EAP care managers are available 24 hours a day, seven days a week at 866-659-3848 (TDD/TTY 800-456-4006).