Who To Ask

Human Resources Offices

In addition to your unit, department, or college Human Resources contact, you may also choose to contact your central HR office for employment related matters.

For employment verification inquiries, current employees must use the Employment Verification System; former employees must contact the central HR office.

University Payroll & Benefits (UPB)

Contact UPB for assistance with any benefits or payroll questions and concerns. UPB can provide information relating to: benefits insurance orientation, premiums, plan provisions, enrollment eligibility, required documentation, and claims processing.

Benefits Counselors are available at each location to provide personalized assistance. Please call for an appointment to meet with a counselor.

Important: Please do not send forms or documentation as email attachments that include your Social Security Number. Send these via fax or deliver to the University Payroll & Benefits office address listed.

Diversity & Equal Opportunity Offices

Contact Diversity and Equal Opportunity offices for questions about diversity, accessibility, inclusion, affirmative action and equal opportunity. These offices can also assist with issues related to, and prevention of, discrimination and harassment.

International Services

Offices for international services can assist international students and employees with topics related to employment, visas, work eligibility, and other topics related to living and working for the University.

Student Employment

For hiring units, student employment offices are available to help with hiring and managing student employees.

If you are a student employee, your immediate supervisor is your primary contact for employment questions. If he/she is not able to assist you, contact the student employment office.

State Universities Retirement System (SURS)

SURS Website

1901 Fox Drive
Champaign, IL 61820

Phone: 217-378-8800 or 800-275-7877
Fax: 217-378-9800
Email: Log in to the SURS Member website

CMS MyBenefits


Mailing Address
MyBenefits Service Center
134 N LaSalle Street, Suite 2200
Chicago, IL 60602

Phone: 844-251-1777
TDD/TTY: 844-251-1778