University of Illinois System

Help & Support

If you are having issues with the live application, you can reach us by any of the following methods.

Call

You can reach the Service Desk by calling (312) 996-4806 (from Chicago) or (217) 333-3102 (from Urbana-Champaign or Springfield).

Urbana users: Please call your campus HR office at (217) 333-2137
System Office users: (217) 333-2600
Chicago users: (312) 413-4848
Springfield users: (217) 206-TECH/217-206-6000

Email

You can send an email to servicedeskaits@uillinois.edu which will automatically generate a ticket in the Team Dynamix application. 

Urbana users:  Please email your campus HR office at ihr@illinois.edu
Chicago users: uichrhelpdesk@mx.uillinois.edu
Springfield users: techsupport@uis.edu