University of Illinois System

SHRS Training Programs

System Human Resource Services offers a variety of training programs for a comprehensive learning experience. Employees can complete all courses offered in a track of study, or choose sessions individually to suit their professional and personal goals in these areas.

Sessions are free and offered virtually at this time. Registration is required. Course schedules and registration can be found under each course description below.

Training for Managers

The Manager Development Series will focus on building and enhancing existing and future system office managers’ competence and leadership skills to foster an inclusive and supportive environment for employees. Through a variety of interactive sessions, managers will better understand system office policies and procedures; learn the necessary skills to keep employees motivated and engaged; develop techniques to promote teamwork; and develop more effective relationships with the people they manage. All sessions are free and will vary in length between 60 and 120 minutes depending on the topic. At this time, sessions will be conducted virtually via Zoom.

Virtual Courses

Giving Meaningful Feedback in the Remote Working Environment
This interactive webinar will provide managers with the tools to give meaningful feedback in the performance appraisal process, particularly in the remote working environment. Managers will learn how to effectively communicate, address employee development and any behavioral concerns, and how to have difficult conversations. Additionally, a new focus on diversity, equity and inclusion will be added to the 2022 performance evaluation process. Managers will be given information on how to coach employees and set goals related to DEI. Register here.

Diversity, Equity & Inclusion (DEI)

These courses are currently being offered as part of a pilot program and will then be offered to all system offices employees in Fall 2021. The purpose of the pilot program is to get valuable feedback from employees about the training programs so that System HR can better align the curriculum for our Diversity, Equity, & Inclusion Certificate Program. For more information, please see DEI Certificate Program under Diversity on the System HR website.

This track embraces diversity, equity, and inclusion as foundational to excellence.  We recognize as core to our guiding principles a responsibility to foster an open, welcoming environment where individuals of all backgrounds can collaboratively learn, work, and serve.  As part of our pledge to proactively cultivate and sustain an environment that encourages a safe and robust exchange of viewpoints, these sessions support our commitment of developing and nurturing talent and achievement by supporting diversity, equity, and inclusion in our education, services, and administration.

Virtual Courses

Intercultural Awareness & Microaggressions: Keys to Understanding Power & Privilege 
This course will provide you with a high-level preview of three of our DEI courses: understanding cultural differences, how to identify microaggressions, and the use of power and privilege. 

Understanding Privilege, Power, & Identity
This course will explore how you can use your power, understand privilege and identity in order to support an inclusive environment in the workplace.

Microaggressions: How Can I Respond and Help Create a Better Work Environment?
This course will help you identify what microagressions are and how to understand intent and impact.

Recognizing Stereotypes and Removing Barriers 
This course will help you learn how to identify stereotypes and understand cultural barriers, and their impact, in the workplace.

GI to GZ: Intergenerational Workplace Communication 
This course will help you understand how to work alongside individuals who have different ways of communicating, look at the world differently, brainstorm differently, and have unique ways of accomplishing tasks.

Intercultural Awareness and Competency
This course will help you develop strategies to work more effectively with those whose cultures are different from your own.

Workplace Bullying: How to Create a Better Work Environment 
This course will help you identify bullying behaviors, define what bullying is and is not and how it differs from harassment, discrimination and healthy conflict.

Embracing a Diverse & Inclusive Environment
This course will help you understand diversity and inclusion, cultural diversity and awareness and the importance of valuing differences.

A Respectful Workplace 
This course will help you identify the characteristics of a respectful workplace and what defines disrespectful behavior and harassment, bullying, and workplace violence.

Title IX: Going Beyond Being a Mandated Reporter 
This course will explain what Title IX is and your responsibilities as a mandated reporter at the university.

Going Beyond the ADA and Creating a More Inclusive Environment 
This course will help you understand why creating an environment free from disability-related discrimination and harassment is important and how to better interact. It will also explain the American Disabilities Act (ADA) and the university resources available.

Making Our Organization Veteran Friendly 
This course will help you understand the benefits of hiring veterans and military service members and using best practices that can be implemented to attract and retain veteran employees.

Religious Diversity at Work 
This course will explore how religious discrimination happens and what constitutes religion, religious beliefs and the obligations of both employee and employer.

Change Management Series

This training is not currently being offered.

During times of change, leaders play a critical role in supporting employees through the process of accepting, understanding and adopting new behaviors and mindsets. These courses will increase your knowledge around the people side of change, help you assess employees’ movement through stages of change, develop the ability to identify and address resistance to change and learn new ways to recognize and positively reinforce employees’ adoption of change. 

Employee Wellbeing and Self-discovery

Are you stressed and overwhelmed? Has COVID had an impact on your physical and emotional well-being? These sessions are designed to help you better cope with stress and promote happiness in your life.

Virtual Courses

Resilience & Thriving: The Secret Power of Stress
Our ability to deal with stress helps us to learn and grow from stress and even transform stress into something that helps us prosper and thrive. Strengthening the ways we cope with stress expands our capacity to have greater health, happiness and success in life. Learn how to identify the effects of stress, signs of not coping well, your personal coping style and how to recognize and choose healthy alternatives in order to thrive from stress. If you are interested in registering for this training, please contact Jackie Billhymer at 217-333-2538 or

Values and the Role They Have in Your Life

Values are fundamental beliefs that guide or motivate actions and decisions. When you live by your values, life is usually good and you feel content. When you don’t follow your values, or maybe you’re not sure what your values are, life can feel out of whack and lead to unhappiness. Through a series of exercises, you will learn how to identify your core values and the importance of the role they play in your life. If you are interested in registering for this training, please contact Joy Brownridge at 217-300-1562 or

Search Committee Training

This short training video for System Offices search committee members aims to foster diversity, equity, inclusion, compliance, and best practices in our search process. This training is required for anyone that serves on a System Office search committee. You do not need to view the training each time you are on a search committee, but will be expected to take a refresher every two years. After viewing the training video, hiring managers and search committee members should:

  • have a deeper understanding of the System Offices’ search process; and,
  • learn tips and strategies to find the best candidates; and,
  • understand their role as a search committee member; and,
  • identify ways to avoid biases; and,
  • implement best practices for interviewing; and,
  • become aware of federal and state laws that impact recruiting and selection.