PARIS Help & Support

If you are having issues with the live application, you can reach us by any of the following methods.



You can reach University Payroll & Benefits Customer Service at:


Urbana 217-265-6363

Chicago 312-996-7200

Springfield 217-206-7211



You can email UPB Customer Service at A Service Desk Manager ticket will be automatically created and routed to UPB Customer Service.