Who To Ask

Human Resources Offices

In addition to your unit, department, or college Human Resources contact, you may also choose to contact your central HR office for employment related matters.

For employment verification inquiries, current employees must use the Employment Verification System; former employees must contact the central HR office.

University Payroll & Benefits (UPB)

Contact UPB for assistance with any benefits or payroll questions and concerns. UPB can provide information relating to: benefits insurance orientation, premiums, plan provisions, enrollment eligibility, required documentation, and claims processing.

Benefits Counselors are available at each location to provide personalized assistance. Please call for an appointment to meet with a counselor.

Important: Please do not send forms or documentation as email attachments that include your Social Security Number. Send these via fax or deliver to the University Payroll & Benefits office address listed.

  • University of Illinois Urbana-Champaign

    Access the University Payroll & Benefits Service Portal

    Walk-In Hours: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:00 p.m., Monday - Thursday
    Call Center Hours: 9:00 a.m. to 4:00 p.m., Monday - Friday
    By Appointment: To schedule an appointment outside of normal walk-in hours, call 217-265-6363.

    506 S. Wright Street
    Room 177 Henry Admin Bldg MC-318
    Urbana, IL 61801

    Phone: 217-265-6363
    Benefits Fax: 217-244-3135
    Payroll Fax: 217-244-1908

  • University of Illinois Chicago

    Access the University Payroll & Benefits Service Portal

    Walk-In Hours: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:00 p.m., Monday - Thursday
    Call Center Hours: 9:00 a.m. to 4:00 p.m., Monday - Friday
    By Appointment: To schedule an appointment outside of normal walk-in hours, call 312-996-7200.

    809 S. Marshfield Avenue
    Suite 110 MC-547
    Chicago, IL 60612-7205

    Phone: 312-996-7200 (Dial full 7-digit phone number)
    Benefits Fax: 217-244-3135
    Payroll Fax: 312-996-1932

  • University of Illinois Springfield

    Access the University Payroll & Benefits Service Portal

    Walk-In Hours: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:00 p.m., Monday - Thursday
    Call Center Hours: 9:00 a.m. to 4:00 p.m., Monday - Friday
    By Appointment: To schedule an appointment outside of normal walk-in hours, call 217-206-7144.

    One University Plaza
    Business Svcs Bldg, Room 85
    Springfield, IL 62703-5407

    Phone: 217-206-7144 (Dial full 7-digit phone number)
    Benefits Fax: 217-244-3135
    Payroll Fax: 217-244-3135

Diversity & Equal Opportunity Offices

Contact Diversity and Equal Opportunity offices for questions about diversity, accessibility, inclusion, affirmative action and equal opportunity. These offices can also assist with issues related to, and prevention of, discrimination and harassment.

International Services

Offices for international services can assist international students and employees with topics related to employment, visas, work eligibility, and other topics related to living and working for the University.

Student Employment

For hiring units, student employment offices are available to help with hiring and managing student employees.

If you are a student employee, your immediate supervisor is your primary contact for employment questions. If he/she is not able to assist you, contact the student employment office.

State Universities Retirement System (SURS)

SURS Website

1901 Fox Drive
Champaign, IL 61820

Phone: 217-378-8800 or 800-275-7877
Fax: 217-378-9800
Email: Log in to the SURS Member website

CMS MyBenefits

MyBenefits

Mailing Address
MyBenefits Service Center
134 N LaSalle Street, Suite 2200
Chicago, IL 60602

Phone: 844-251-1777
TDD/TTY: 844-251-1778