Contact UHR

Contact University Human Resources (UHR) for information on University-wide policy and compliance, maintenance of HR systems and reports, University-level equal employment opportunity, and human resources services for University Administration (UA) units.

Main Office: 217-333-2590; uihr@uillinois.edu
UEO: 217-333-7925
UA (ER/HR): 217-333-2600 (Urbana); 312-996-5130 (Chicago)

Many day-to-day HR issues are handled by the appropriate campus HR, student employment, benefits, or payroll office. The additional contact information below will assist you in determining the appropriate office to contact with questions.

University Administration (UA) departments and/or employees should direct all questions to Employee Relations and Human Resources.

If you are unsure who to contact, please call University Human Resources at 217-333-2590 or email uihr@uillinois.edu for assistance.


Additional Contacts

HR Help Desk

Urbana: 217-265-5620; uiucpso-dart@uillinois.edu
Chicago: 312-413-4848; uichrhelpdesk@uillinois.edu
Springfield: 217-206-6652; uishr-dart@uillinois.edu

NOTE: Please do not include your Social Security Number in emails to the campus HR Help Desk.

Contact the appropriate HR Help Desk for assistance on:

  • Biographic/Demographic Information
  • Creating/changing positions/jobs
  • DART
  • Employment Application
  • EPAF
  • Leave (including vacation/sick leave adjustments)
  • NESSIE & NESSIE New Hire
  • Notice of Appointment (NOA)
  • Pay increases
  • PITR/PEAR
  • SURS qualification

Student Employment Help Desk

Urbana: 217-333-0600
Chicago: 312-996-3130
Springfield: 217-206-6724

Human resources and pay issues for student employees only.

Benefits Help Desk

Email: benefits@uillinois.edu
Urbana: 217-265-6363
Chicago: 312-996-7200
Springfield: 217-206-7144

NOTE: Please do not include your Social Security Number in emails to the campus Benefits Help Desk.

Contact the appropriate Benefits Help Desk for assistance on:

  • Accidental Death & Dismemberment (AD&D)
  • COBRA
  • Dental Insurance
  • Civil Union Partner Benefits
  • Flexible Spending Accounts (FSA) - MCAP/DCAP
  • Health Insurance
  • Life Insurance
  • Long Term Disability (LTD)
  • Retirement (SURS, 403(b), 457)
  • Vision Insurance

Payroll Help Desk

Email: payinq@uillinois.edu
Urbana: 217-265-6363
Chicago: 312-996-7200
Springfield: 217-206-7144

Contact the appropriate Payroll Help Desk for assistance on:

  • Benefit Category (not benefit eligible benefit categories)
  • Effective date errors with time entry and adjustments
  • How to change withholdings
  • Incorrect pay/payroll adjustments
  • Pay checks / earnings statements (including paper copy)
  • Payroll deductions
  • Payroll/finance reports (Labor Distribution Report, Payroll Encumbrance Report, etc.)
  • Separation payouts - reporting to SURS
  • SURS - deduction adjustments
  • Time entry / Unable to use web time entry
  • W4 and direct deposit questions (NESSIE & NESSIE New Hire)
  • Where to find a list of benefit codes, leave codes, deduction codes
  • Workflow status only

Equal Employment Opportunity

For EEO-related inquiries, please contact the appropriate campus EEO office or the University Equal Opportunity office.


If you are unsure who to contact, please call University Human Resources at 217-333-2590 or email uihr@uillinois.edu for assistance.